Please see all error messages which can be associated with profile transactions which you can look-up in the Activity Log of each profile:
Message | Description |
---|---|
Download failed: Unknown ICCID |
Indicates that the Profile, identified by this ICCID is unknown to the SM-DP+. |
Download failed: User is not allowed to perform this action | Indicates that the function caller is not allowed to perform this function on the target Profile. |
Download Failed: Profile not avaialble or already in use | Indicates that the Profile identified by the provided ICCID is not available. |
Download failed: Profile type is unknown |
Indicates that the Profile Type identified by this Profile Type is unknown to the SM-DP+. |
Download Failed: User not allowed to perform this action | Indicates that the function caller is not allowed to perform this function on the Profile Type. |
Download Failed: This profile type has no more profiles available for downloading | No more Profile available for the requested Profile Type. |
Download Failed: Mismatch in the profile type | Indicates that the Profile Type identified by this Profile Type is not aligned with the Profile Type of Profile identified by the ICCID. |
Confirm order failed: Unknow ICCID | Indicates that the Profile, identified by this ICCID is unknown to the SM-DP+. |
Confirm order failed: User not allowed to perform this action | Indicates that the function caller is not allowed to perform this function on the target Profile. |
Confirm order failed: MatchingID already in use | Conflicting MatchingID value. |
Confirm order failed: Incorrect link for SMDS | Indicates that the smdsAddress is invalid or not reachable. |
Confirm order failed: SM-DS failed to confirm order | The cascade SM-DS registration has failed. SM-DS has raised an error. |
Confirm order failed: Missing information, kindly enter the EID and SMDS address | Indicates that the EID is missing in the context of this order (SM-DS address provided or MatchingID value is empty). |
Confirm order failed: ICCID already in use on another device | Confirm order failed: ICCID already in use on another device |
Cancel Order Failed: Unknow ICCID | Indicates that the Profile, identified by this ICCID is unknown to the SM-DP+. |
Cancel Order Failed: User not allowed to perform this action | Indicates that the function caller is not allowed to perform this function on the target Profile. |
Cancel Order Failed: ICCID already in use | The profile, identified by this ICCID, is already downloaded. |
Cancel Order Failed: ICCID already in use on another device | Indicates that a different EID is associated with this ICCID. |
Cancel Order Failed: Incorrect MatchingID | Indicates that a different MatchingID is associated with this ICCID. |
Release Profile failed: Unknow ICCID | Indicates that the Profile, identified by this ICCID, is unknown to the SM-DP+. |
Release Profile failed: User not allowed to perform this action | Indicates that the function caller is not allowed to perform this function on the target Profile. |
Release Profile failed: Profile not allowed to be released | Indicates that the target Profile cannot be released. |
Download failed:Maximum number of attempts of Profile Download has been exceeded | Maximum number of attempts of Profile Download has been exceeded |
Confirmation code verification failed: Maximum number of attempts of Confirmation Code verification has been exceeded | Maximum number of attempts of Confirmation Code verification has been exceeded |
Message | Description |
---|---|
Download & Install failed: SM-DP+ Address is incorrect | Invalid SM-DP+ Address. |
Download & Install failed: Incorrect Public key | None of the proposed Public Key Identifiers is supported by the SM-DP+. |
Download & Install Failed: Mismatch between the eUICC and SMDP+ version | The Specification Version Number indicated by the eUICC is not supported by the SM-DP+ |
Download & Install failed: Invalid certificate | The SM-DP+ has no CERT.DPAuth.ECDSA signed by one of the GSMA CI Public Key supported by the eUICC. |
Download & Install failed: Invalid eSIM signature | eUICC signature is invalid. |
Download & Install failed: Bound Profile package not available for new binding | BPP is not available for a new binding. |
Download & Install failed: Incorrect Transaction ID | The RSP session identified by the TransactionID is unknown. |
Download & Install failed: Confirmation Code missing | Confirmation Code is missing. |
Download & Install failed: Confirmation Code refused | Confirmation Code is refused. |
Download & Install failed: Maximum number of attempts of Confirmation Code verification has been exceeded | The maximum number of retries for the Confirmation Code has been exceeded. |
Download & Install failed: Download Order expired | The Download order has expired |
Download & Install failed: Invalid eSIM manufacturer certificate | Certificate is invalid. |
Download & Install failed: eSIM Manufacturer certificate expired | Certificate has expired. |
Download & Install failed: Invalid eSIM Certificate | Certificate is invalid. |
Download & Install failed: eSIM Certificate expired | Certificate has expired. |
Download & Install failed: eSIM signature is invalid or serverChallenge is invalid. | eUICC signature is invalid or serverChallenge is invalid. |
Download & Install failed: eSIM has no more free memory | eUICC does not have sufficient space for this Profile. |
Download & Install failed: Unknown CI public key | Unknown CI Public Key. The CI used by the EUM Certificate is not a trusted root for the SM-DP+. |
Download & Install failed: Profile is not released for download | Profile has not yet been released. |
Download & Install failed: Transaction ID unknow | The RSP session identified by the TransactionID is unknown. |
Download & Install failed: Transaction ID unknow | The RSP session identified by the TransactionID is unknown. |
Download & Install failed: Matching ID refused | MatchingID (AC_Token or EventID) is refused. |
Download & Install failed: Invalid EID | EID doesn’t match the expected value |
Download & Install failed: No eligible profile available for the device | No eligible Profile for this eUICC/Device. |
Download & Install failed: Download Order expired | The Download order has expired. |
Download & Install failed: Maximum number of attempts of Profile Download has been exceeded | The maximum number of retries for the Profile download order has been exceeded. |
Release Profile failed: Unknow Transaction ID | The RSP session identified by the TransactionID is unknown. |
Download & Install failed: Invalid eSIM Certificate | eUICC signature is invalid. |
Message | Description |
---|---|
Download & Install failed: Profile element is not supported by the device | pe-not-supported(1) |
Download & Install failed: Device memory error | memory-failure(2) |
Download & Install failed: Profile is not compatible with the device | bad-values(3) |
Download & Install failed: Device does not have enough memory to install more profiles please delete previous profile(s) and retry | not-enough-memory(4) |
Download & Install failed: Profile is not compatible with the device | invalid-request-format(5) |
Download & Install failed: Profile is not compatible with the device | invalid-parameter(6) |
Download & Install failed: Application on the profile is not compatible with the device | runtime-not-supported(7) |
Download & Install failed: Application on the profile is not compatible with the device | lib-not-supported(8) |
Download & Install failed: Profile is not compatible with the device | template-not-supported(9) |
Download & Install failed: Profile features are not compatible with the device | feature-not-supported(10) |
Download & Install failed: Profile is not compatible with the device | unsupported-profile-version(31) |
Download & Install failed: Due to bad profile configuration | Other SIMalliance status codes except (0) |
Message | Description |
---|---|
User action failed: Profile is not compatible with the device | incorrectInputValues(1) |
User action failed: Profile is not compatible with the device | invalidSignature(2) |
User action failed: Due to wrong Transaction ID | invalidTransactionId(3) |
User action failed: Profile is not compatible with the device | unsupportedCrtValues(4) |
User action failed: Profile is not compatible with the device | unsupportedRemoteOperationType(5) |
User action failed: Profile is not compatible with the device | unsupportedProfileClass(6) |
User action failed: Profile is not compatible with the device | scp03tStructureError(7) |
User action failed: Profile is not compatible with the device | scp03tSecurityError(8) |
Download & Install failed: Profile already exist on the device | installFailedDueToIccidAlreadyExistsOnEuicc(9) |
Download & Install failed: Device does not have enough memory to install more profiles please delete previous profile(s) and retry | installFailedDueToInsufficientMemoryForProfile(10) |
Download & Install failed: Communication between platform and device lost please try again | installFailedDueToInterruption(11) |
Download & Install failed: Communication between platform and device lost please try again | installFailedDueToPEProcessingError(12) |
Download & Install failed: Profile network access key incorrect | installFailedDueToDataMismatch(13) |
Download & Install failed: Profile is not compatible with the device | testProfileInstallFailedDueToInvalidNaaKey(14) |
User action failed: Profile policy rules do not allow this action | pprNotAllowed(15) |
Download & Install failed: Unknown error | installFailedDueToUnknownError(127) |
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