Order a Test Profile

The first thing you are going to want to do is to get certain personalized profiles from its original Available state into a state in which they can be downloaded to a device, i.e. the Released state. This is what Order means. Please note: This term has no commercial meaning; it just refers to a technical state change. The monthly charge for a personalized profile starts only with the first download to a device.

You can use the ability to have profiles in the different states Available (i.e. not yet ordered) and Released (after ordering – ready for download) to separate between the profiles you are actually using (and for which you will be charged starting with the first download) and those which you keep in the stock in case you need more later on.

There are three options to order a profile, all leading to the same result, namely that a personalized profile that was Available before is changed to the Released state, from where it can be downloaded.

If you need profiles of a profile type not listed here, please check the Profiles page to see which other profiles are available. To get access to such an additional profile type, please just request it on the Support page.

If you just require more test profiles according to a type/template that you are already using, just request this via the Support page.

Navigate to “Order Profiles” on the main menu on the left:


You will see the different types of test profile templates from which you can choose. In the screenshot above, there is only one type available, “TS58_V3.0_SAIP_2_3_NoBERTLV”. You can also see that there are two profiles of this type left in the stock (what to do if the number is not sufficient, please see here).

To order one of this, click “Select”. Then, you see a screen from which you can select a device type:




This selection is irrelevant for you as you use QR/activation code to facilitate the download of a test profile to a device. There are other options, like the so-called “SM-DS” (Discovery Server) to let the device know from which back-end server to download a profile. These options differ by device type. For the eSIM Test Profile Service, just specify “Other”, and then click “Next”.

In the final step of ordering a test profile, you get the QR code:


 You can scan this QR code with your device to initiate the download of the test profile. But it is not mandatory to do this now. This newly ordered profile will be part of the overall list of test profiles, which you can manage in this self-service portal. For each such profile, you can look up the profile details, for example, the QR code, also later on again.

Navigate to "Profile" on the main menu on the left. You'll see all profiles available in your account, differing by profile template and by ICCID. To "order" one of the Available profiles, select the check box of a profile belonging to a template for which you need another profile to work with. When you select a check box, the ORDER button becomes available. By clicking the ORDER button this Available profile is changed into the Released state:

Select the Profile item on the main menu on the left. You'll see the full list of Available personalized profiles in your account, differing by profile template and ICCID.

As you require another personalized profile, select one which is still Available (i.e. not yet in use) and which is based on the profile template which fits to your needs. Click this profile to open the detailed view:

In the top right-hand corner of the screen, you see the ORDER button. Click it to change this personalized profile into the Released state.

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